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Issue management
Tenants report maintenance issues with a job price estimate attached. Triage, respond and route each one to a Matriva-rated tradesperson or the landlord’s own - the whole flow is automated for both agent and tenant.
When a tenant reports a maintenance issue, Matriva attaches an estimated job price automatically so landlords and agents can see the likely cost upfront. Triage, respond, and route each issue to a Matriva-rated tradesperson or the landlord’s own contractor - the entire flow is automated for both agent and tenant. Track progress from report to resolution in one place.
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